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Privacy Policy

This Privacy Policy explains how Five Forms collects, uses, and protects your personal data when you use our website (wesleyleungarchitecture.co.uk) or inquire about our architectural design services. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

For the purposes of the UK GDPR, the Data Controller is the Sole Trader operating as Five Forms, based in Newcastle upon Tyne, England. We are responsible for the personal data you share with us.

2. What Personal Data We Collect

We may collect and process the following types of personal information:

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  • Identity and Contact Data: Your name, email address, phone number, and any other information you provide when using our contact forms or emailing us directly.

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  • Project Data: Information relating to your property, including addresses, site photos, and specific project requirements discussed during initial consultations.

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  • Technical Data: Internet Protocol (IP) addresses, browser type, time zone setting, and operating system information collected automatically by our hosting providers.

3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:

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  • To respond to inquiries: To provide architectural design quotes, answer questions about our adaptive reuse and residential services, and communicate with you.

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  • To perform a contract: To carry out our obligations arising from any contracts entered into between you and Five Forms.

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  • For legitimate business interests: To operate our website securely, maintain our practice administration, and improve our services.

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  • To comply with legal obligations: To maintain accounting and tax records as required by HM Revenue & Customs (HMRC).

4. Data Sharing and Third-Party Processors

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers who assist us in operating our website and business, subject to strict confidentiality agreements. These include:

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  • Website hosting and infrastructure providers (e.g., Cloudflare Pages, 123 Reg).

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  • Email hosting and communication platforms.

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  • Cloud storage solutions used for maintaining architectural project files.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. Specifically:

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  • General inquiries: If a project does not move forward, correspondence is typically deleted after 12 months.

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  • Client records: Data related to completed architectural projects and financial transactions are kept for a minimum of 6 years to comply with HMRC tax requirements and professional liability guidelines.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those who have a strict business need to know.

7. Your Legal Rights (UK GDPR)

Under data protection laws, you have rights in relation to your personal data, including the right to:

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  • Request access to your personal data.

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  • Request correction of any inaccurate data we hold about you.

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  • Request erasure of your personal data (where there is no good reason for us continuing to process it).

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  • Object to or request restriction of processing of your personal data.

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  • Request the transfer of your personal data to you or a third party.

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If you wish to exercise any of these rights, please contact us.

8. Cookies

Our website uses essential cookies necessary for the secure and efficient delivery of site content via our hosting infrastructure. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please reach out via our website's contact mechanisms or direct correspondence to our studio in Newcastle upon Tyne.

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